Bh88 Privacy Policy — Your data is safe with us

Bh88 is a leading online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy outlines what information we collect when you use the bh88 website, app, and related services, how we use it, and how we keep it secure.

This policy applies to all bh88 users, registered members, and website visitors. By opening an account or using our services, you are deemed to have accepted this Privacy Policy.

Bh88 is committed to operating in line with international data protection standards. Our systems are built to ensure your data is never shared with third parties without your consent.

Bh88 collects certain specific information to deliver effective services. Details of what is collected are outlined below:

We only collect what is genuinely needed to provide our services and meet legal obligations. Collecting excessive or unnecessary data goes against bh88's policy.

Bh88 collects information through a variety of methods. Transparency in every step of that process is a core principle we uphold.

• Via the Registration Form: When you create an account at bh88, your name, email address, and mobile number are collected directly from you.
• During the KYC verification process: Identity documents are requested for verification during withdrawals or high-value transactions.
• Automatic Data Collection: Some information is collected automatically via cookies and tracking technologies while you use the platform.
• Transaction Period: Payment method details are collected during deposits or withdrawals.
• In Customer Support Communications: Conversations via live chat or email may be stored for record-keeping purposes.
• From Third-Party Payment Providers: Limited data may be received from payment gateways for transaction verification purposes.

Bh88 uses your information for the following purposes only. We never use your data for anything unnecessary.

• Account Management & Verification: To verify your identity and keep your account secure.
• Transaction Processing: To process deposits and withdrawals securely.
• Providing Customer Support: To resolve your issues quickly and provide personalized support.
• Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
• Meeting Legal Obligations: To meet the requirements of the relevant regulatory authorities.
• Service Improvement: To analyze usage data and continually improve your platform experience.
• Promotional Communications: To keep you informed about offers and promotions with your consent (you can turn this off at any time).
• Responsible Gaming: To identify signs of problem gambling and provide timely support.

Bh88 may share your information with third parties only under very limited circumstances and in strict accordance with defined conditions. These circumstances are detailed below:

• Payment Providers: Limited data is shared with payment partners such as bKash, Nagad, and Rocket to process transactions. These partners are bound by bh88's privacy terms.
• Regulatory & Legal Authorities: Information may be disclosed to the relevant authorities when required by legal obligation or court order.
• Technology Service Providers: With selected technology partners for cloud hosting, cybersecurity, and analytics services.
• Fraud Prevention Agencies: With relevant investigative authorities for the detection of money laundering or fraud.

Bh88 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and improve platform performance.

Types of cookies bh88 uses:

• Essential Cookies: These are essential for maintaining your login session and ensuring security — the platform cannot function without them.
• Performance Cookies: Used to monitor website speed and performance.
• Functional Cookies: Helps remember your preferences and language settings.
• Analytics Cookies: Used to understand which features are most used and by how many users.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

Bh88 employs state-of-the-art technical and organizational measures to keep your data secure. Our security framework meets international standards.

• 256-Bit SSL Encryption: All data transfers are secured with industry-standard encryption.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & Intrusion Detection: Keeps our servers protected against external threats.
• Regular Security Audits: Our systems are regularly audited by independent third-party experts.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Data is regularly backed up to prevent accidental loss.

You have certain important rights regarding your personal data at bh88. We fully respect and uphold all of these rights.

• Right to Access: To find out what data we hold about you, submit a request — we'll respond within 30 days.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: Where there is no legal obligation to retain it, you may request that your data be deleted.
• Right to Object to Processing: You may object to your data being used for specific purposes.
• Right to Data Portability: You may request a copy of your data in a commonly used format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

Bh88 retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.

Once the designated retention period ends, data is permanently and securely deleted in a way that makes recovery impossible.

Bh88 is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

Age is verified at registration. If we become aware that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We are always ready to hear from you.

• Email: support@bh88.ws
• Live Chat: Available 24/7 on the bh88 website
• Response Time: Usually within 24–72 hours

We take every complaint seriously and strive to resolve issues promptly following a fair review. Protecting your privacy is our responsibility, and we remain fully committed to upholding it.